Contact information

OURA RING

Contact Information

We're here to help. Find the right channel below for your inquiry.

WEBSITE

ouralring.com

Main store & product information

support.ouralring.com

Help center & returns portal

Contact Channels

Customer Support

support.ourasringr.com

Returns, exchanges, orders & general inquiries

Data Protection Officer

dataprotection@ourasringr.com

Privacy, GDPR & data subject requests

IP & Copyright Notices

ip@ourasringr.com

Intellectual property infringement claims

B2B & Partner Orders

partnersupport@ourasringr.com

Wholesale, organizations & enterprise accounts

Full Directory

Department
Contact
Purpose
Customer Support
support.ourasringr.com
Returns, orders, exchanges, warranty
Data Protection
dataprotection@ourasringr.com
GDPR, privacy rights, data deletion
IP / Copyright
ip@ourasringr.com
Intellectual property claims
B2B / Partners
partnersupport@ourasringr.com
Enterprise, wholesale & organizations
HQ — Finland
Elektroniikkatie 10, 90590 Oulu
Oura Health Oy — Main office
Office — USA
222 Kearny St, 7F, SF CA 94108
Ouraring Inc. — US subsidiary

Response Times

General Support

1 – 2 business days

Returns & Exchanges

1 – 2 business days

Privacy / Data Requests

Up to 45 days

Refund Processing

2 – 3 business days

B2B / Enterprise

2 – 5 business days

IP / Legal Notices

5 – 10 business days

For the fastest resolution, always include your order number (format: SO-XXXXXXXX) and the email address associated with your account when contacting our team. Oura does not operate a public phone support line — all inquiries are handled through the channels listed above.