About Us
At Aurora Ring, we believe technology should be simple, accessible, and easy to integrate into everyday life.
Our mission is to provide thoughtfully designed wearable technology that helps people stay connected to their daily routines through practical features, modern design, and a comfortable user experience.
We focus on creating products that combine functionality, convenience, and simplicity, while supporting customers with transparent policies, responsive customer service, and a secure shopping experience.
Whether you are purchasing your first smart ring or looking for a convenient wearable device for everyday use, our goal is to provide a reliable experience from purchase through long-term support.
Our Commitment
We are committed to:
• Transparent business practices
• Clear customer communication
• Secure online shopping
• Responsive customer support
• Continuous product improvement
• Customer satisfaction and trust
Business Transition Notice
Aurora Ring was originally operated under a United States business entity when the brand was launched and when certain business services, including our Google Merchant Center account, were originally established.
As part of our business growth and organizational restructuring, Aurora Ring is now owned and operated by SERENITY GROUP, a company registered in France.
We are actively updating our website, policies, business records, and related services to ensure consistency across all platforms and to accurately reflect our current legal business structure.
Aurora Ring continues to serve customers internationally, with a primary focus on customers located in the United States and other supported markets.
This business transition does not affect customer orders, customer support, warranties, returns, or our commitment to providing quality service.
Customer Support
Our support team is available to assist with:
• Product Questions
• Order Support
• Shipping Questions
• Returns & Refunds
• Warranty Claims
• General Customer Assistance
We aim to respond to all customer enquiries within 24–48 business hours.
Business Information
Aurora Ring is owned and operated by SERENITY GROUP.
Registered Business Information
SERENITY GROUP
11 COURS ARISTIDE BRIAND
69300 CALUIRE-ET-CUIRE
FRANCE
Business Registration Number (SIREN):
834 025 959
VAT Registration Number:
FR40834025959
Email:
contact@ouraringrs.com
Phone:
+33 6 95 85 73 71
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (CET)
Average Response Time:
24–48 Business Hours
Contact Us
If you have any questions regarding our products, policies, orders, or business information, please contact our Customer Support Team.